Most sales training fails for a simple reason: it focuses on scripts and techniques while ignoring the fundamental psychology of how people make decisions. Walk into any traditional sales training, and you’ll hear the same tired advice about handling objections, closing techniques, and following up.
The Reality Check
Traditional training treats selling like a series of tactics to master, rather than understanding it as a natural conversation between humans. This approach isn’t just ineffective – it’s expensive. Both in terms of money spent on training and the lost commission from using outdated methods.